What do our customers say about us?
At Powersoft Hosting, we pride ourselves on the high level
of customer service we offer. We understand that our customers
and their requirements are individual, which is why you won't
find any machine-generated responses to your queries - you can be
assured of our personal attention to your enquiries at all times.
Many of our existing customers are happy to vouch for our services.
Below is a selection of comments that some of our customers have made recently....
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"I can't thank you enough! I don't know how many people could have said, it's the weekend so I'm not doing anything, but you have helped me no end and it has astounded me. The level of service you provide is second to none! I have never thought once about going to another hosting company and it's all down to the service you guys give. Truly superb!"
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"I would just like to take this opportunity to thank you for the service you have provided since we signed up with you. We haven't had a moments problem and we look forward to being with you for a long time."
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"[Since] we have been with you we could not have had better service and are delighted with your help and speed of response to queries. We recently moved the site onto a Windows package so we could experiment with ASP but experienced delays in the change over of nameservers. You kindly kept the site running on the old package until these issues were resolved and this was just another example of your excellent service. We could not be happier."
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"Just a quick note to say thanks to all of you there. I am an IT consultant and spend much of my life dealing with, allegedly, the cream of the UK IT industry. It is really nice to deal with a company who works so fast and efficiently. Top service all round. Please pass my thanks on."
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"I have recommended Powersoft Hosting to the other people on my web design course.
I am particularly impressed by the instant response to my emails - providing
jargon-free and workable solutions. Thank you."
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"It's very difficult to find a good company nowadays and when you do find one, I think its a good idea to advertise the fact.
I've found yourselves to be very professional and have excellent customer relations.
I would like to take this opportunity to thank you for an excellent service"
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"Having in the past lost all faith in web hosts, I was delighted to find
that Powersoft was the complete opposite of my previous provider!
I have received complete support, quality advice and my queries have always
been met with a courteous and immediate response.
A breath of fresh air in an industry where service has been a gamble!"
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"You've been a great help. There are several things I can say about the personal service from Powersoft Hosting. It's always there and very fast and much more often than not, you get the answers right and straight away. I recommend your service whenever I hear of anyone looking for a hosting service and I know I can do this with confidence."
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"Thanks for your incredibly effective customer service which I have had the pleasure of using 3 or 4 times over the past year and a half."
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"Powersofthosting is an excellent service and a credit to its administrators and support team."
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"Many thanks again for providing a brilliant service."
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"Fantastic. I'm overly impressed with the service you provide me. I guarantee you I will host
my personal site with you for years to come."
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"How often do you come across web techies who happily blind you with jargon
and leave you none the wiser? Sweeping references to meta tags and IPS tags
are sure to make your eyes glaze over. So it was very refreshing to find
that Powersofthosting takes a plain English approach. We would have no
hesitation in recommending these guys to anyone looking for a fast,
professional, no nonsense service to web hosting. Just email them. They'll
talk your language."
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"I'm most grateful and as impressed as ever by your fabulous service. I like to offer praise where it's due, and I'm very lucky to have picked you, I do believe."
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"I would just like to say how grateful I am to you for your excellent service at Powersofthosting. I have been in the unenviable position
of having to deal with quite a few hosting providers over the years,
that was until I located Powersofthosting. You have excelled in all my expectations.
In my opinion the standard of Customer Service and Hosting is without comparison.
Nothing is ever too much trouble and you are always happy to be of help and assistance.
All my web sites are hosted on your servers and I have recommended that my clients, new and
old, switch to your servers. In light of the excellent service I have received and
standard of service you offer, I have no need to look elsewhere.
Thanks again."
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"This is just a note to say how happy I am with your service. You're by far the cheapest service I've found on the web, with the best features and I've got my website up and running inside of a day."
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"This message is to thank you for the service that you have offered me
over the past few months. Since I have been with Powersoft I have been
very happy with the quality of package, support and product.
No matter where I look at my site it is normally one of the fastest to
load on the internet. I have used the site for everything from
assignments to surveys and it has been enjoyable to do.
The most important thing in my mind is that whenever I ask a support
question I have had it answered quickly (within hours even in the
evening), professionally and successfully.
Thank you Powersoft Hosting"
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"I would like to take this opportunity to thank you for all your help.
The level of support you have provided has been nothing short of
outstanding, and I will have absolutely no qualms about recommending you to
anyone looking for webspace. If only all companies showed your level of
tolerance and efficiency, my life would be a damn sight easier!"
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"To date I have found Powersoft Hosting to offer excellent standards of service and reliability. The user control panel
makes managing the site very simple and the graphical statistics are very well presented. The most impressive marker of
performance to me has been their customer service. Not only have they been able to offer accurate advice, the response time
has been very good as well. I transferred my domain from a different host and they were able to get the account set up and
transferred quickly and with the minimum of fuss.
From an admin point of view, the connections are always stable and ftp is quick. To date I have experienced no downtime
worth mentioning and have actually experienced an increase of site traffic thanks to the automated submission facility.
For value for money and service, I would recommend them very highly."
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